Since 1986, GCSI has provided our customers with quality installations, professional, trustworthy service, and a level of integrity that is lacking in our industry. Our policies and approach to customer service has earned us the respect of our colleagues, customers, and community. GCSI strives to be a customer’s first choice for security and fire systems, as well as being a business that customers can refer with confidence. Utilizing our trained customer service staff, GCSI delivers the benefits of technology, while still providing our trademark personalized and user friendly services.

Mission: To provide effective, affordable security solutions to meet the needs of our customers by providing quality equipment, compassionate and personalized service, trained technicians, and a knowledgeable customer support staff, who are dedicated to exceeding every customer’s expectations.

Values:

• Integrity: At GCSI we are committed to providing our customers with value-added services and reliable products. We always stand behind our work, and strive to provide our customers with the greatest value.
• Reliability: GCSI’s core values are based on honesty and dependability. Every member of our team works to meet our customer’s needs, while pursuing total customer satisfaction.
• Customization: GCSI works with every customer on an individual basis, by designing a system based on personalization.

These core beliefs and standards of practice make GCSI your one source for home and business security.

IMPORTANT:

If there is evidence of corrosion on the battery leads and/or terminals, do not touch the acidic, corroded areas. This corrosion may also cause improper electrical performance and may require a service call to replace the battery leads.

Observe Polarity while making connections:
The RED WIRE to the RED BATTERY TERMINAL
The BLACK WIRE to the BLACK TERMINAL

• Remove the leads from the old battery one at a time
• Put the old battery aside
• Connect the new battery one lead at a time

The old battery should be disposed of properly. Contact your local township recycle center, call our office for more information, or click here for a list of local, privately owned recycling centers.

Please call our office during normal business hours if you need assistance.

Please call our office, Monday through Friday 8:30am to 4:00pm, to make any changes to your account at 1-877-589-6111

Since GCSI installs various different types of systems, please refer to your owner’s manual or call our customer services department for assistance at 1-877-589-6111

In order to test your system you need to call your Central Station and inform them you will be testing your system. You will need your Central Station account number and pass code. (Please call the office for your Central Station information.) After your Central Station is notified:

• Arm your system like you are leaving the premise
• Let your keypad count down
• After the keypad counts down, you "trip" your system by either opening your front door or walking in front of a motion detector
• Let your siren sound for 10 – 15 seconds and then disarm your system by following your normal disarm procedure
• Call the Central Station and ask for your test results to confirm that the signal was received
• If all signals were received at the Central Station ask to have your system taken off of test

"Perfect !!! Thank you for the Senior Citizen Discount."
Irene, Berlin, NJ - January 2011

"I'm satisfied with your care"
Tina, Philadelphia, PA - December 2010

"I'm very well pleased with your company. Please continue the good work"
Lorraine, Riverton, NJ - December 2010

"We are very happy with our service."
Christine - Hammonton, NJ - November 2010

"Truly appreciate the sincerity and compassion of your entire staff during what was a difficult experience for our family. Thank you."
Joe & Marybet - Haddonfield, NJ - March 2010

"You’re the best! I would never consider any other provider because your service has always been outstanding. Thank you for providing excellent service whenever I call inquiring other needs or changes."
Donna – Sewell, NJ - July 2009

"After one week we feel more comfortable when we are out for even a short period of time."
William – Sewell, NJ - December 2008

"Very well - on time, and professionally done. The best, and the service sensational."
Jean - Margate, NJ - October 2009

"You are a very professional group and very dedicated."
Lee - Erial, NJ - September 2009

"Excellent Service – I sleep like a baby!"
Maria – Pitman, NJ - June 2009

"Great service thru-out this past year. Best ever – very satisfied."
Raymond & Carol – Mays Landing, NJ - July 2009

"Great service!!"
Dorothy – Woodbury, NJ - July 2009

"Service is excellent. Response time is excellent. One service call this year…technician was here the same day. Fault was found quickly and repaired."
Richard – Woodbury Heights, NJ - November 2008

"I feel your services are right on in my opinion. When our alarm goes off because of something we did our phone rings almost instantly to see what the problem might be. Good customer service."
Jean – Forest Grove, NJ - June 2009

What is TWIC?
"TWIC is a common identification credential for all personnel requiring unescorted access to secure areas of MTSA This link takes you to a nongovernment website that may have a different privacy policy. -regulated facilities and vessels, and all mariners holding Coast Guard-issued credentials. Individuals who meet TWIC eligibility requirements will be issued a tamper-resistant credential containing the worker's biometric (fingerprint template) to allow for a positive link between the card and the individual."

- Transportation Security Administration

Dec 10, 2009, IRVING, TEXAS -- In a letter presented to the Electronic Security Association (ESA), Comcast has made aware the limitations of its new HomePoint telephone service, which combines a wireless router and the company’s VoIP service. According to Comcast, the VoIP service does not integrate with home alarm systems because of the device’s inability to support the automatic dialing function. The company has provided a sticker notice to customers with each device highlighting its home security system limitations.

By: Security Sales & Integration

Nov 18, 2009, BALTIMORE -- The International Code Council (ICC) has formally approved a requirement that fire sprinklers must be added to new homes built after Jan. 1, 2011, turning away objections from builders groups who said it would swell construction budgets.

The requirement, which had been strongly supported by the National Fire Protection Association (NFPA), was included in the International Residential Code (IRC) that was approved by the council after hearings in Baltimore in late October and early November.

Currently 48 states use the IRC as the basis for regulating residential construction. Several of those states have been slow in adopting code updates, according to the IRC Fire Sprinkler Coalition of public safety organizations.

At the hearings in Baltimore, four separate proposels from the National Association of Home Builders were turned away. The council voted 7-4 to reject the request to remove the requirement.

"ICC's message on this matter is pretty clear," says Jeffrey Shapiro, executive director of the IRC Fire Sprinkler Coalition. "Their membership has now supported the home fire sprinkler requirement at both the 2008 and 2009 annual hearings, and each of those votes passed by more than a two-thirds margin."

By: Security Sales & Integration

Below is a list of companies that we have acquired accounts from:

• Safe or Secure Alarms
• On-Guard Security Solutions
• Eagle Security & Locksmith
• Failsafe Security Systems
• Tek Services
• Safetech Security System
• M&M Alarms
• Devco Alarm Co.
• Frontier Security Solutions
• Pantaleo Alarm Co.
• Allied Protective Systems

If you have a system that was installed by one of the above companies, and you have not had contact with GCSI yet, we would like to extend you a warm welcome. If you are not currently being monitored through our Central Station and would like to be, please contact our office for a free system evaluation.